Shipping Policy
Last updated: May 2026
At Lunest, we are committed to providing reliable and efficient shipping across the United Kingdom.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Estimated delivery time within the United Kingdom:
5–10 business days
Please note that delivery times may vary depending on demand, courier operations, seasonal periods or unforeseen delays.
Shipping Costs
We offer:Free Shipping on selected orders and promotional campaigns.
Any applicable shipping costs will be clearly displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking updates may take up to 48 hours to become available.
Delays
Occasionally, delays may occur due to:
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courier issues
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weather conditions
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high order volume
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public holidays
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Lunest is not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
Our team will assist you as quickly as possible.
Contact Us
For shipping-related questions or assistance:
Thank you for shopping with Lunest